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Roku unable to update software- Ultimate Help Guide

Published On: December 26, 2019 Category: Software Issues

This guide is helpful for people facing issues Roku unable to update software and :

  • Roku unable to update software automatically
  • Unable to update Roku express manually
  • People getting error 003 while updating Roku software

So if you’re facing any of the said issues and looking for solutions – Keep reading to find out the exact solution for your issue.

Roku unable to update software

Keep in mind that the Roku models 2 and all other models released before the mid of 2012 are now not liable to receive any update as per Roku’s official guidelines. So if you’re using the Roku 2, you need to change your Roku player here.

While setting up your new Roku device, get the Roku link activate enter code here.

Also, learn How To Add Netflix To Roku!

So now let’s begin troubleshooting unable to update the software on Roku…

Why does my Roku express deny to update automatically?

Usually, it happens when you keep your Roku player off for a long time. The other reasons could be:

  • You’ve recently added a public channel (also known as non-certified/Beta channel) to your Roku device.
  • Roku server is experiencing some technical issues or out of service.
  • Your Roku player disconnected with the internet connection unexpectedly or the internet connection is intermittent.

However, sometimes you may get the issue even if your internet connection is working well. The reason for this – Roku device might have glitches functioning properly.

So now when you’re familiar with the reason, you’re ready to apply the solutions to help resolve the issue.

Steps to update Roku software Manually

For the ease of users, Roku models are designed in such a way that they can update their software automatically each time you launch them. Or after every 24-35 hours of setup.

However, if they won’t update due to any xyz reason, you can perform the manual Roku update. For this:

  1. Launch your Roku player and press the Home button using your Roku remote control (provided in Roku package).
  2. Through remote arrow keys, scroll up or down until you find the Settings option.
  3. Now, under the settings menu, locate the ‘System’ option and choose ‘System update’.
  4. Finally, click on the ‘Check now’ option.

If there is any update available, your Roku device will download and update them automatically. Once the update completes, Roku will restart itself.

If your Roku express struck on Roku screen after the update, visit the Roku troubleshooting page to get fix the error.

Further, If there is no update available, you will be prompted with the message ‘Your Roku player software is up to date’.

In an event, you wish to find the current Roku software version you’re using, you can check it on the system update window. It will display the current Roku software installed on your PC along with the date and time of the latest update. In an event, you’re struggling with Roku wrong code, visit Roku link code not working help guide.

While performing this, if you encountered with flashing message ‘Unable to update software’ or Roku error code 003’ in device screen. You can attempt the advanced technical solutions to fix the issue:

Also if you’re unable to find hulu on Roku channel store! you need to update your Roku device.

Try More Solutions to Fix – Roku software update error code 003

Restart Roku device & Router

Can’t update your Roku express?

The first and foremost thing you need to do is to try restarting your Roku device. Doing this will set all random glitches that might be affecting the Roku update process.

To restart your Roku device:

Go to setting menu>>>>>>>choose system>>>>>>under this, select restart. Another way to perform Roku restart, unplug the Roku main power outlet and then connect it back.

To Restart your router:

Find the small physical restart button on the router back>>>> using a sharp-end pin press the button till it turns off or the flashlight becomes unresponsive.

Simply ‘Try updating again’

Yes! Sometimes the reason why your Roku fails to update its software- is nothing but a temporary signal breakage. So simply click on the Try again button and see it works.

If everything appears fine- you’re good to go. In the case of no luck, consider further solutions:

Check Your Internet connection

You must have a stable and high-speed internet connection. So that the Roku software update process can complete without getting any interruption.

If you see an error message flashing on device screen – ‘unable to connect to wireless network’ or ‘ Not connected to internet’. You need to troubleshoot your network to rectify the error.

To do so,

  1. Launch your Roku device>>>>Press the Home button on Roku remote control
  2. Now, go to setting menu>>>>>Under this, choose Network from the list.
  3. Finally, select the  ‘Check connection’ option and click OK on Roku remote.

The ‘check connection’ feature completes the scanning process in two parts.

First part: It usually checks the availability of home network available and ensures the quality of the signal.

Second part:  It determines whether the Roku device is connected to the internet or not. Including this, it also tests the speed of that connection.

The core benefits of performing the two-part test – you will be instructed to fix the network issue if the wireless signal strength is inadequate or lower than expected.

Though Roku models allow wireless and wired connection both, it is recommended to use Ethernet cable for stable internet connection. Also, to get more help and network tips read: Roku won’t connect to Internet- troubleshooting guide

Important: if you’re unable to find the ‘check connection’ option on your Roku screen, make sure you have an active connection.

Check your Roku server

Maybe the reason why your Roku device not updating is Roku is experiencing temporary service outage! If this is the case, unfortunately, you can’t do anything except wait and try again.

Also, read Roku link code error 001 Solutions!